STEPS BY ORDERING

Quest

Exploring Your Options

Dive into our extensive catalog or opt for a personalized escape room designed just for you. Our expert team is here to guide you in choosing the ideal escape room tailored to your space, budget, and preferences.

Documentation set

Sealing the Deal

Once the contract is signed and the deposit is paid, we provide you with comprehensive documentation for your escape room. This includes a meticulously crafted script, a 3D visualization of your space, and detailed electrical installation instructions.

Start of production

Production Kick-Off

Our production process begins. We recommend initiating the preparatory work as per our provided plan, such as wiring, equipment placement, and wall painting.

Demonstration

Revealing Your Masterpiece

Upon completion, we meticulously test every element. We then arrange an online video meeting to reveal your fully realized quest room. Along with this, we send a prototype featuring all puzzles, step-by-step instructions, and a comprehensive manual.

Detailed instructions

Delivery of Your Personal Escape Haven

Unpack your equipment in the designated location, conduct tests, and install it following our detailed instructions. We've streamlined the setup process for your convenience.

Support and warranty

Ongoing Support and Assurance

Enjoy our robust support system in case of any issues. Many problems can be resolved remotely. The warranty covers you for 12 months. Even after the warranty period, we offer limited support—don't hesitate to reach out.